Privacy Policy
The privacy of your personal information is important to Enerlyte (“Enerlyte”, “We”, “Us”, “The Company”, etc.). This Privacy Policy is intended as a general statement regarding collection and use of personal information for Enerlyte energy conservation programs. We strive to collect, use and disclose personal information consistent with the law. This Privacy Policy applies to this Web site which is owned and operated by Enerlyte, LLC, a Utah-based limited liability company and other sub-domains of enerlyte.com, including custom built conservation Web sites for partnering utilities.
Although you can visit most of Enerlyte’s sites without providing any personal information, the Company adheres to the following privacy principles on how we collect, use, disclose, transfer, and store your information.
Information Collection, Consent and Use. When you create an Account, register on a conservation Web site, add profile information, or take other similar actions, we may collect or obtain from you, information including, but not limited to, your name, address, e-mail address, utility account number, phone number, contact or profile preferences, demographic information, household information (square footage, year built, renovation details), household appliance information, and other information about other factors that may impact your energy consumption. We will use such information to allow us to contact you, to fulfill your requests, to seek your voluntary feedback on Web site features or content, and to provide the best energy saving advice applicable to your situation. We may also use your personal information for internal purposes, including auditing, data analysis, and research. We will use your information for no other purposes unless we specifically inform you otherwise and obtain your prior consent if legally required. We will also make you aware of options to opt-out of or opt-in (as required by law) to certain features.
Content Submissions. When you submit additional content through any Enerlyte Web site, such as, but not limited to, sending messages, sending feedback questions or comments, engaging in on-line chats, replying to surveys, uploading photos, uploading video clips, making personal notes, making personal goals, requesting tracking for personal conservation efforts, or similar feature, your information will be stored on our system. While we intend that certain submissions using features on Company Web sites are to remain private, we cannot guarantee the complete privacy of such submissions and may in some instances choose, or be legally required, to disclose such information to third parties as outlined in this policy. Some information you provide to the Enerlyte Web sites will be submitted with your express agreement that the submission may be shared publicly. In such instances, others will have access to any personal information within such submission. We recommend caution in selecting which information you choose to include in such submissions to avoid causing harm or injury, or risk of harm or injury, to yourself or others.
We are under no obligation to monitor such content, but reserve the right to do so in our sole discretion and are authorized to block or remove content we deem inappropriate or objectionable. We prohibit postings or submissions in any form and using any available tool on any Enerlyte Web site, whether intended to be private to you or shared with the public, that are obscene, lewd, lascivious, filthy, excessively violent, harassing, defamatory, libelous, tortious, illegal, threatening, or otherwise inappropriate or objectionable. As we do not review all content submitted through every feature on each Enerlyte Web site, we are unable to take protective measures in the event you provide content disclosing information about a person that is a victim of harm or abuse or is at risk of becoming a victim of harm or abuse.
Retention. We retain collected personal information for a reasonable period of time to fulfill the collection and research purpose. Select information may be retained permanently for use in statistical research.
Access. We endeavor to maintain personal information accurately and rely on you to ensure your personal information is complete and accurate. You may verify, correct, or remove your personal information through your Web site specific registration, or your profile. For information taken from your Utility Company records, that information can only be updated by making changes to the Utility Company’s record. Enerlyte will not update your Utiliy Company’s records and makes no representations about the privacy policy of your Utility Company. You will need to contact your Utility Company directly.
We regard your personal information as confidential and do not sell it to anyone. We do not share your personal information with other parties except in the following exceptions (or in other instances where we specifically inform the individual and obtain prior consent):
Utility Entities. We may transfer personal information to your utility company to meet their purposes. For online submissions of personal information, we understand an individual’s submission to be an affirmative act, indicating informed consent to the processing as well as informed consent to allow the data transfer to Enerlyte’s and your utility company’s servers for which it was provided.
Third Party Providers. We may provide personal information to third parties for their use in performing internal functions on our behalf (payment processing, maintenance, security, data analysis, hosting, and so forth). In such instances, the providers will be contractually required to protect the personal information from additional use or transfer in accordance with this privacy policy and industry standards.
Legal Requirements. We may access and disclose your personal information, or other submissions submitted to any Enerlyte Web site if we have a good-faith belief that doing so is required by a subpoena or other judicial or administrative order or otherwise required by law. Additionally, we may disclose your personal information and other information where we, in good faith, deem it appropriate or necessary to prevent a violation of our other agreements; to take precautions against liability; to protect the rights, property, or safety of the site, of any individual, or of the general public; to maintain and protect the security and integrity of our services or infrastructure; to protect ourselves and our services from fraudulent, abusive, or unlawful uses; to investigate and defend ourselves against third-party claims or allegations; or to assist government enforcement agencies.
We use technical and organizational measures to protect the personal information we receive against the loss, misuse, and unauthorized alteration, and to protect its confidentiality. We regularly review our security procedures in order to consider appropriate new technology and methods. Please be aware that despite our best efforts, no security measures are perfect or impenetrable.
Where local law permits, you may submit personal information of third parties, including contact information, to allow the Company to make contact, make a delivery, or otherwise meet your request. The information collected will be used solely to facilitate your request. When providing personal information about anyone other than yourself, you must obtain the other person’s informed consent if legally required.
A cookie is a small text file that is stored on a browser when a user visits a Web site. A clear gif is a graphic file, rather than a text file, that is similar in function to a cookie. We use these and similar tools in our effort to improve individual site experiences. We do not link the information we store in cookies, clear gifs, or other tracking technologies to any personally identifiable information other than facilitate logging into the system. When an individual requests pages from a Company site, our servers may also log the user’s IP address in order to improve site administration. This information is used to produce usage statistics to help us better meet the needs of individual users and to determine specific interests.
We are not responsible for the privacy practices or content of any third-party sites. For users own protection, users should review the policies of similar sites to ensure they meet the users’ personal expectations of privacy.
We reserve the right, at our discretion, to change, modify, add, or remove portions of the Privacy Policy at any time. When we make changes to the Privacy Policy, we will post the changes on this page and update the revision date at the bottom of the Privacy Policy. We encourage users to check the Privacy Policy to remain informed of any changes.
If you have questions or concerns with our privacy policy please contact us via the information below.
Fax:
801-341-4300
Address:
2989 W Maple Loop #310
Lehi UT 84043
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